NR17 2AS Map, Queens Square SurgeryQueens Square This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. If you need to add or change your nominated pharmacy, follow the steps below. Station Road SurgeryStation Road This means you can order your medicine when you need it without having to see a GP until your next medicine review. Thank you for your feedback. We make it easy to register you and your family. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. NHS self-referral. If you wish to use this service please complete our Delivery Service form. Flu vaccinations - Aged 65 and over group. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Or they might be able to let you know when it's ready to collect. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Find out more about online health and prescription services. If not, you'll need to order your medicines from your GP surgery each time. Repeat medication. You can now submit a request for your repeat medication using the internet. We make it easy to register you and your family. Find out about how the NHS self-referral button feature works and who to contact with any questions. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. We are working hard to resolve it. Patient Satisfaction with GP Practice Appointment Times. 82.88% with recommended measurement, out of 2,698 patients. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . All rights reserved. Thank you for subscribing to our newsletter. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. We will use a cookie to save your choice. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. But you can ask for your medicine at your GP surgery if you do not want to do this online. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Before you make your choice you can read more about our cookie policy. I think this is disgusting to ignore mental health in this way. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. We would also like to use analytical cookies to understand how our site is used and improve user experience. We would also like to use analytical cookies to understand how our site is used and improve user experience. What has happened to this surgery? We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Station Road Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. We do not accept telephone requests for repeat prescriptions. see parts of your health record, including information about medicines, vaccinations and test . Diabetes - Managing Blood Glucose Level (HbA1c). If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. View the cost of prescriptions on the NHS website. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Notice Cant get through on phone. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Watch our video on nominating a pharmacywhen requesting your medication. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Select the pharmacy of your choice from the list provided. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. They can send your request to a pharmacy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Select Repeat Medication from the menu, then New medication order. By asking your local pharmacist to request on your behalf. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough You'll be able to collect your medicine in person when it's ready. Attleborough The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. The website wasnt working. We've put some small files called cookies on your device to make our site work. We make it easy to register you and your family. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Do not submit any queries about your medical condition or medications. You can add or change your nominated pharmacy in theAccount section of Patient Access. Please try again in few minutes. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. NR17 2AS Map, Queens Square SurgeryQueens Square Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. For those going into self . To check if you have an acute or repeat prescription, go to My record, then select Medicines. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Attleborough surgeries take not it can be done. View and share your medical record. Find out how to renew your repeat prescriptions. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. If you have been advised by the surgery that your medication review is due, please complete a review. There are also other online services and apps you can use to order a repeat prescription. Attleborough Station Road SurgeryStation Road Sleep like a baby. (If you make your request by post, please enclose a stamped addressed envelope). Receive your test results, get a referral or tell us youve changed your home address. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Your pharmacy of choice is referred to as your nominated pharmacy. The NHS Access app is no longer working. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Page last reviewed: 21 August 2020 NR17 2AF Map. NR17 2AS Map, Queens Square SurgeryQueens Square For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. I believe that I may have an adult umbilical hernia. We are setting up a new delivery service for our dispensing patients. Check with your GP practice to see if they offer the service. The Nominated pharmacy section with a nomination. Some high street pharmacies also deliver. Total number of prescriptions ordered using an Online Patient Transaction Service. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Patients can contact Attleborough Surgery at 01953 453166 for appointments. Powered by 100% Renewable Energy. Please allow 2 working days before collecting your prescription. NR17 2AF Map, Station Road SurgeryStation Road Feltwell Thetford IP26 4AD (01842) 828938. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . 2 talking about this. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. View more. You . Medical record. You have nominated your pharmacy of choice. Attleborough View NHS information about opening hours, contact details, directions, appointments and GP service details. . 96.90% had confidence, of 215 respondents. I was hold for over 2 hours, next in line to be answered and got cut off. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. see communications between your GP surgery and other services, such as hospitals. Attleborough order repeat prescriptions. Our monthly delivery service supports our most vulnerable patients. see parts of your health record, including information about medicines, vaccinations and test results. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Some high street pharmacies also deliver. She was told to have it checked after 4 days. Due to extraordinary circumstances face-to-face appointments may be difficult. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. NR17 2AF Map. Attleborough Analytical cookies send information to Google Analytics. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Norfolk We will use a cookie to save your choice. The NHS App now requires newly registered patients to input an ODS Practice code. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Manage an account on behalf of another patient or relative. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Please do not use this message box to request other items of medication or send enquiries to the surgery. View and share your medical record. Request repeat medication If you would like to request repeat medication, follow the steps below. Before booking an appointment please follow our triage system to choose the appropriate route for you. Only your overall rating, comment and name (if disclosed) will be visible online. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Station Road SurgeryStation Road The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. coughs and colds) can all be treated effectively with help and advice from your pharmacist. We've put some small files called cookies on your device to make our site work. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Admin enquiries. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Proxy. Egton Medical Information Systems Limited. My Account. NR17 2AF Map. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. More information on the service can be located here. Station Road, Attleborough, Norfolk, Nr17 2as, England. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. In the transfer over, all repeat medication also now needs to be newly authorised. Before you make your choice you can read more about our cookie policy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. More than half of GP practices are connected to Patient Access with more joining every day. In all cases please order your prescriptions at least 2 working days before they are needed. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Its very very poor service. We would also like to use analytical cookies to understand how our site is used and improve user experience. Staff Login, GP Website Design by iatro. NR17 2AF Map. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We've put some small files called cookies on your device to make our site work. NR17 2AS. Appointments Consult a clinician, routine appointments, sick notes and more. Analytical cookies send information to Google Analytics. We'll be in touch shortly. 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