I had two interviews, one with HR and one with the Branch Manager. My interview was with 5 managers & the district VP, all were very nice. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. Then they asked me how I have overcome objections in the past when selling a product or service. Whats the best way to have a lack of compensation and incentive conversation in your department? "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. Your feedback has been sent to the team and we'll look into it. I interviewed at Regions Financial (Atlanta, GA) in May 2021. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. This role was previously known as a Financial Services Specialist. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. I applied online. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. I think this experience would help me transition very nicely to this role.". Regions Bank wants to hear about the situation and the action you took. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. Got the opportunity through my universities Career Services department. I interviewed at Regions Financial (Texarkana, TX) in Dec 2019. The application process does have a few assessments to filter candidates. At some point during your career up to this point, you've faced a time where you felt completely overwhelmed while on the job. Mainly revolved around customer service questions and specific scenarios. She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. I interviewed at Regions Financial (Atlanta, GA) in May 2021. If not, I then use my best judgement to determine what role or person would be best handling the duty. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. The process took 1 week. HBCU Presidents - 'My HBCU Experience Changed My Life'. I had two interviews, one with HR and one with the Branch Manager. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". This company has a positive atmosphere that many graduates would enjoy. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. I pulled several great marketing and customer service tactics that would be great in many industries, but I also feel that they'd be excellent in the banking industry. The process took 2 weeks. I build trust with people by doing what I say I'm going to do and delivering results on time. "Describe a time you overcame a challenging situation." Highly recommend looking into this company! The interview was about 45 minutes long, and there were to interviewers. Free Customer Relationship Management (CRM) Tool - Our innovative tracking system uploads agentsfinancial independence. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Integrity is best displayed through honesty and consistent moral values. She was attentive and spent a lot of time mentoring me. HBCU Presidents - 'My HBCU Experience Changed My Life'. He was slamming desk drawers and using really inappropriate language. I applied through college or university. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. Any insights would be helpful. Followed the instructions and my First interview was virtual with regional manager. Once you have a phone interview with the recruiter, he/she will recommend a second interview. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. Second with the branch manager in person. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How is pay, wlb & work culture. Regions Bank was written by Ryan Brunner on October 7th, 2020. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. I interviewed at Regions Financial (Atlanta, GA) in May 2021. I let her know that I'd need to take her number as our manager was not in the store that evening. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. He started to then talk badly about our manager and I immediately cut him off. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Feel like they interview an excessive amount of candidates but could be wrong. I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. This employer has embraced transparency and taken extra steps to engage with their employees. EEO/AA/Minorities/Females/Disabled/Veterans. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. Because of my time dedicated to this, I am now the trainer for new staff on our team. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. Very easy and friendly. If you continue to use this site we will assume that you are happy with it. Tell me about a time when you were given a goal to achieve. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. I thought my 5 year was going to finally show something but it did not. Phone interview with lower level HR rep. Series of panel Interviews with multiple deparments, panel consisted of Vice Presidents and Senior VPs. About 11 days later I got a phone call to schedule an interview for the next day. Does anyone know about the Operation sales support analyst role at blackrock? ", Tell us about yourself and your experience. Unlock Employer Account. How do you make a peanut butter and jelly sandwhich, and do you ever think of a time you have failed. I got along with the boss so it went very well. The process took 3 weeks. The process took 3 weeks. The interview was about 45 minutes long, and there were to interviewers. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. My manager said I got the green light the phone call was more of a formality. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. Compensation data tools, salary structures, surveys and benchmarks. About 11 days later I got a phone call to schedule an interview for the next day. I applied through a recruiter. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Overall a breeze! Are you sure you want to remove this interview from being featured for this targeted profile? I interviewed at Regions Financial (Memphis, TN). Then, you will answer job-specific questions. In speaking with the client, they were very unhappy about our customer service and overall pricing. This was for alabama, Commercial Customer Service Representative. All of them are drawn from our 2015 consulting industry survey, which was taken by more than 14,000 currently practicing consultants. Next day, interview with 2 associates from group that I was interested in. The interviewer wants to hear that you are detail oriented when it comes to checking your work. Any experience in this position? Share a few tools that have helped you stay on-task and on-time. I applied online. This was for alabama. Non confrontational. The process took 3 weeks. I interviewed at Regions Financial (Memphis, TN). It took about a month in total from the moment I put in my application and did their assessments. Ive inquired about pay but its gotten nowhere. Regions Bank wants to see that you think about the future and are actively working towards your goals. Interviews were fairly short and basic. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Great interview! Ive inquired about pay but its gotten nowhere. I interviewed at Regions Financial in Mar 2020. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. How is pay, wlb & work culture. Last year, I did this with a customer that I had over a years worth of history with. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. After I asked my questions they told me they'd give me an answer either way by the end of next week. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. After I asked my questions they told me they'd give me an answer either way by the end of next week. On a personal level, the things I wish to achieve in my life. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. Financial Relationship Senior Consultant at Regions Bank . Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. Find contacts: direct phone number, email address, work experience. Some key things that have helped me master this part of my current job are my willingness and ability to learn my company inside and out and my clear and concise communications with customers that call. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". , I also enjoyed the person interviewing me they made the process much easier and pleasant for me. My personality really suits a sales based role well because I have the ability to personally connect with any person that I work closely with and I do this with a very friendly, yet professional approach. Read more, Upgrade to Premium to view the number of applicants for this Job. Whats the best way to have a lack of compensation and incentive conversation in your department? Your interviewer will be looking to hear about any direct experience that you have in handling money during your career. They were nice and conducted the interview in a respectful manner. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. When introduced, I took the time to learn every aspect of they system and how it impacted my job. The process took 2 weeks. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Show something but it did not safeguard and protect private and personally identifiable information you submit month total! 'My hbcu experience Changed my Life ' every aspect of they system and how it my. Tell me about a month in total from the moment I put in my current role I. But, I took the time to learn every aspect of they system and how impacted. 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