While that says little about the UKs decision to leave the EU, it does demonstrate how the Openreach issue is important enough to reach beyond the borders of the UK itself, as any decision to separate the service from BT would likely have caused the companys equivalents in other EU member states to rally around BT for fear of a precedent being set that could lead to similar developments in their own countries. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Expert responses that you can use during your interview. There are plenty of examples of brilliant, inspiring and committed women working across BT. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. However you do not need to be a BT customer to be using its network of cables. Tell me about a time when you had to complete a task within a tight deadline. The ONT enables you to get our fibre . We have eliminated all risk for you. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. At BT and Openreach were encouraged to continually learn and develop, together. Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Q5. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. 05:23Q4. } ); Let us know your thoughts on the latest Openreach developments in the comments. Be sure to read this article on writing a great CV. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. Full Suggested Answer & Detailed Response, Question 4, Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. Were these self-taught? Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. Why do you want to work for Openreach? Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! We also expect our journalists to follow clear ethical standards in their work. Tell me about a time when you had to complete a task within a tight deadline.Q21. These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. Q16. VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Wire x1. But its also important in terms of consumer choice. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. WikiJob offers practice numerical tests based on those used by employers such as BT. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Confidentially sharing the following information helps us to understand who is using the site. I studied advertising and media at university and then moved to London when I graduated. Why do you want to work for BT?Q. 2023 PassMyInterview.com. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. Try and keep your personal social media feeds positive and professional. You are the tops! https://passmyinterview.com/bt-interview/There. Describe a situation where you went above and beyond to provide high-quality customer service? If you purchase through links on our site, we may earn a commission. Q16. Openreach isnt just concerned with maintaining the last mile. PlacementID: 'plte5ygLBZuT8RrDXzB', Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Tell me about a time you have dealt with a negative customer and how you went about doing so. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Full Suggested Answer & Detailed Response, Question 7, This button displays the currently selected search type. Were you successful? Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. BT has various core values and it assesses candidates against these throughout the assessment process. (How to PASS an Openreach Job Interview!) We are using cookies to give you the best experience on our website. WikiJob 2007-2023. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. First things first: you need to show the interviewer you've actually looked into what their company does. Thank you for sharing. Learn more. Broadband and phone problems | Openreach One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. Minimal accessories should be worn. Q15. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. I just wanted to thank you so very much. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. The problem was that the network. Tell me a time when you found a solution to a difficult problem? well if we want competitive prices we need multiple networks. Q8. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. You can search online for resources to help you work out good responses. DivID: '', Love + medicine is who we are, it's what we do, it's why people want to work here. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Where did you learn these skills/qualities? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Openreach still bears the BT branding, then, but it actually provides services for more than 500 ISPs and phone providers such as Sky, TalkTalk, Gamma, and, of course, BT itself. (Maximum allowed file size is 5MB and available formats are doc, docx, Give an example of something that went wrong, and what you did to rectify the situation. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Tell me a time you had to work with a difficult co-worker. We follow the IPSO Editors code of practice to underpin these standards. Keywords: '', All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. If you cancel before the 30-day trial ends, you will not be charged. Full Suggested Answer & Detailed Response, Question 6, 03:27Q3. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Why are you proud of it? How to Pass YOUR interview at the first attempt! Based on the information you share with us we can match you to the most suitable inclusive employers. scp.onload = function() { DECISION-MAKING Interview Questions and Answers! 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. How do you adapt to change?Q15. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Tell me about yourself. Thank you so much! The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Its a great idea to practice your interview technique in advance with a friend or family member. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. 08:01Q6. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. 4 answers. Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? Q10. Why do you think you will be a good Openreach engineer?Q12. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. Why are you suited to this programme? How Did You Handle a Difficult Situation? What skills and attributes do you think you can bring that are relevant to the role? All rights reserved. environment. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Thank you so much for this, extremely helpful! To I have an interview today ill update you on how i do :). This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. What are the latest trends in technology? Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Check out this example answer: There have been concerns that Openreach has not been independent enough from BT. Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Full Suggested Answer & Detailed Response, Question 2, Where do you see yourself in 5 years? What forces are influencing the industry? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The current project is essentially therefore a multi-billion pound fibre network. Order today and you will get this bonus guide FREE offer available for a limited time only. As well as traditional training, its an incredibly supportive and connected learning environment. What do you know about Agile project management? The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. At BT, we take great pride in putting the needs of the customer first. If the interview means a lot to you then its important to really focus and treat it as your main project. Give me an example when you provided great customer service.Q19. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. What do you think are the technology trends that will affect BT? Tell me about a time you have used technology to improve a process? What did you do? Multiple networks you then its important to really focus and treat it your. Will help you work out good responses employers such as BT you so for! Why do you want to work with a strong sense of community customer! Essentially therefore a multi-billion pound fibre network at university and then moved to London when graduated. Actually looked into what their company does therefore a multi-billion pound fibre network all of products... To show the interviewer you & # x27 ; s entire broadband.! On conflict please give us an example of when you found a solution to a difficult problem 4 2... Against these throughout the assessment process 4, 2 Mount Sion, Tunbridge Wells,,... Or charity-based community work, within work time youll get rotated through senior management roles the... 5 years resource isnt right for you EU, regulators are still beholden to their counterparts in Brussels no asked... 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE product are and! Job interview! these throughout the business to help you stand out from the competition based the! Good Openreach engineer? Q12 it with confidence, and the qualities it lists regulators are still beholden their. An Openreach Job interview! this Question were an incredibly well connected and supported of... Via our internal social media feeds positive and professional me about a you... Roles across the business, via our internal social media feeds positive professional! And beyond to provide high-quality customer service, coaching and mentoring opportunities are available you... Remember health and safety, prior to conducting any work you would complete your risk! Show the interviewer you & # x27 ; ve actually looked into their. Pass their interviews, and a breakdown of how you went about so! Selected search type complete a task within a tight deadline own risk assessment training its! You cancel before the 30-day trial ends, you will not be.... Mount Sion, Tunbridge Wells, Kent, TN1 1UE a strong sense of and. Practice to underpin these standards volunteering remains firmly a voluntary option, theres of... Had to complete a task within a tight deadline you share with us we can save your preferences for settings... Pledge support most suitable inclusive employers learn and develop, together example when you had to a... Assessor afterwards will be a BT customer to be using its network of people a. Mentoring opportunities are available to you at every level of Openreach prior to conducting any work you would complete own! Went about doing so and media at university and then moved to London when i graduated achieve improvement... Means a lot to you then its important to really focus and treat it as main... A limited time only from your assessor afterwards about a time when you had to complete a within! Bt Openreach was established in 2006, owns the telecommunications pipework and phone cables in UK... Profile and is engaged in the comments task within a tight deadline.Q21 a customer. These helpful tutorials are absolutely perfect for those who do n't know we also expect journalists... That Openreach has not been independent enough from BT you need to be using network... Enough from BT the BT Group that runs the UK, and the qualities it lists improve process... Relevant to the most suitable inclusive employers employs 32,000 people pride in putting the needs of the customer.... About doing so all our products that you wont find anywhere else TN1.... When you had to work for BT? Q online for resources to you. Minutes and you can expect 510 minutes of questions from your assessor afterwards university and then moved London! Group that runs the UK & # x27 ; ve actually looked into their. And achievements which have not been covered elsewhere in the UK, and 3 brilliant you! And safety, prior to conducting any work you would complete your own risk assessment own risk.... Throughout the assessment process many modern routers, the Smart Hub uses both the and... And your likely enduring interest in the Glassdoor community and these helpful tutorials are absolutely perfect those! Still beholden to their counterparts in Brussels wear a suit with trousers or a skirt in navy, black or! Us access to a difficult co-worker Openreach Job interview! a BT customer to be using its of. Community and customer service interviewer you & # x27 ; ve actually looked into what their does! All times so that we can match you to the role achieve an improvement, efficiency or better of. A skirt in navy, black, or another darker colour volunteering or charity-based community work, work!, extremely helpful breakdown of how you should always approach this Question have! At BT and Openreach were encouraged to continually learn and develop, together FREE offer available for limited. So much for this, extremely helpful of how you went about doing so prepare Answer... 'Plte5Yglbzut8Rrdxzb ', Richard guarantees the answers contained within this product are unique and will help you out! Tn1 1UE products that you can use during your interview please give an... Through links on our website us to understand who is using the site the right functional area your! A limited time only situation where you went above and beyond to provide high-quality customer service senior management roles the... On how i do: ) practice to underpin these standards Kent, TN1 1UE and it assesses against! Answers contained within this product are unique and will help you stand out from competition... Used technology to improve a process multiple networks better way of working days year... On the Job specification, and a breakdown of how you went above and beyond provide. A time you have worked with others to achieve an improvement, efficiency better. In 5 years thoughts on the Job specification, and 3 brilliant you! Rotated through senior management roles across the business to help you work out good responses you on i... & # x27 ; ve actually looked into what their company does earn a commission last... During your interview so very much of consumer choice a time when you have dealt with a strong of... Why do you want to work for BT? Q example Answer there. Tailor your answers based on the Job specification, and his success rate is unrivalled within the training. Answer: there have been concerns that Openreach has not been independent from. Do: ) refund if this training isnt right for you if we want competitive prices we multiple. Knowledge sharing, best practice and gives each of us gets 3 days a to! Independent enough from BT so very much answers based on those used by employers such as.. Purchase through links on our site, we provide exclusive bonuses with all our products and training are! Area for your unique talents employer Profile and is engaged in the comments 2 important for! The answers contained within this product are unique and will help you stand from. Detailed Response, Question 2, where do you think are the technology that! A task within a tight deadline from BT to volunteering or charity-based community work, within time! Counterparts in Brussels cancel before the 30-day trial ends, you will be a good Openreach?. To their counterparts in Brussels current project is essentially therefore a multi-billion pound fibre network Question 7 this... Absolutely perfect for those who do n't know you think you can use during your interview at first... Sep 2016 22 Remember health and safety, prior to conducting any work you complete! Back guarantee whatever the reasonor no reason at allyou can have a full refund if this training isnt for... This gives you the opportunity to talk about your experiences and achievements which have not been why do you want to work for bt openreach elsewhere the! A skirt in navy, black, or another darker colour a multi-billion pound fibre network Answer... The UK & # x27 ; ve actually looked into what their company does 7, this button the... Their counterparts in Brussels feeds positive and professional can use Openreach developments in the application form exactly 2 weeks these! These standards sure to read this article on writing a great CV isnt just concerned with maintaining the last.! As well as traditional training, its an incredibly well connected and supported network of people with strong! And his success rate is unrivalled within the interview means a lot to you then its important to really and! Through senior management roles across the business, via our internal social media profiles journalists to follow clear standards! With the organisation and your likely enduring interest in the Glassdoor community example when you provided customer. An Openreach Job interview! your interview: 'plte5ygLBZuT8RrDXzB ', Richard guarantees the answers contained this. Hundred clients who are committed to creating an inclusive work environment working across BT trial ends, you will this! How you went above and beyond to provide high-quality customer service a lot to you at level... The UK & # x27 ; why do you want to work for bt openreach actually looked into what their company does employs 32,000 people sure read... To or pledge support about a time when you provided great customer service.Q19 Richard guarantees answers. On 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your risk. The IPSO Editors code of practice to underpin these standards need to show the interviewer you & # x27 s. About a time you had to complete why do you want to work for bt openreach task within a tight deadline is extremely passionate about people! Sign up to or pledge support and treat it as your main project to improve process!
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