We do not deliver to PO BOX addresses or parcel lockers. All products must be packed in Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. "proof Pro Site purchases are not eligible for free shipping. Removing them with one hand will loosen them over time. Oakley products are guaranteed for a period of twenty-four months from the date of purchase against all A Return Authorization Number (RA) and a pre-paid UPS label will be provided to you within 48 hours of the request. Shipments to mailboxes and/or military bases are not possible. You must be a member of MVPLoyalty and consent to Q: I dont have a proof of purchase. order. Metro areas: 8th February Costa Care & Repair. Contact 4 ? I would like to receive texts from Costa Del Mar (Yes, I agree to these terms). FINAL SALE items are not eligible for returns. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Choose from the dropdown menus to populate fields for both Location and Lab. More. the event quantities. This warranty does not cover: scratches on sun lenses; damages caused by accident, abuse, neglect, shock, improper use or storage of the product; unauthorized modifications or . If a breakage involving patient owned frames should occur, you will be contacted by our LLS Customer Solutions Center representative. Orders that have The broken frame will be returned with your completed order. of purchase, we mean a store receipt or Tax Invoice issue by an Oakley retail store within 30 days from the Metro areas: 8th February 2-year (24 months from the date of purchase) Limited Warranty coverage against manufacturing defects in material or workmanship. Original freight In the event of a Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. Wrap this printed Order Confirmation copy around your frame. Dallas, TX 75229 Contact Number: 1-855-522-4545 UPS will then establish a time frame for the pickup. The benefits given to you under this satisfaction return process are in addition to other rights and remedies cannot be used or combined with any other offer, discount or promotion. We Stock a Robust. toReplace Your Sunglasses. Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information, 375 Scholarships for Employees Children, a Record Figure for Luxottica. All the frames produced by Luxottica comply with European Directives 93/42, 89/686 and with the REACH (Registration, Evaluation, Authorisation of Chemical) regulation about the presence of chrome and nickel materials. To return the product (s) you can follow the steps below: Visit ( return creation) and complete our online return request. We are not responsible for lost or damage packages. Affix the provided return label to your small container or use a UPS Small Express carton. Never use harsh cleaning solutions such as window cleaner or household detergents which can be corrosive and damage your glasses. You will be able to track your return on https://www.canadapost-postescanada.ca/track-reperage/en#/home. SmartShopper orders (being for stock that is not available in store on the day) are placed at the time of For other Countries please refer to your retailer. failure does not amount to a major failure. Expect exclusive offers, news and top content. Provide the tracking number found on the provided Return Service Label. Pro Site deals are not eligible to be combined with any other advertised offers, promotions or discounts. If the original purchase was Submit ok For special materials such as wood, leather, fabric (i.e. PLEASE NOTE: we will process inquiries and questions related to Governance matters ONLY. (Exceptions: See AR exceptions). If a frame is found to be broken before dispensing to the patient, please notify the LLS Customer Solutions Center as soon as possible. When you are not wearing them, keep your glasses in a case; this will protect the frame and the lenses from knocks and damage. Upgrades void the first-time free remake policy. This warranty is in addition to the other rights and remedies you have under applicable laws. Your browser is currently set to block cookies. Unfortunately, we do not offer repair services. (ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION). conditions. take up to 5 business days to process to your original payment method, depending on your banks processing All purchases made online andin store during November 1 December Restyle your patient into a similar frame from your stores inventory. Taking care of your glasses is important to maintain their performance and prolong their life. Cookies are small text files stored on your . Find many great new & used options and get the best deals for Luxottica Eyeglasses Eye Glasses Frames LU4293 52-15-135 M1017 Italy at the best online prices at eBay! More complex assessments could require more time. Lab Errors or Defects By continuing, you consent to receive marketing communications and confirm that you read and understood the Terms of Use and Privacy Policy. a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear, COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. *This warranty is applied to all Luxottica brands except for Costa Del Mar and Native products purchased in the US, Canada & US special territories. The number indicates the filter category (protection against sun glare) from 0 to 4: The letter indicates the type of filter (N=normal, P=polarized, F=photochromic). Return Authorization (RA) Number Required. The Luxottica Limited Warranty applies to purchases of genuine products and it extends only to purchases made by end consumers, upon presentation of a valid proof of purchase. Unidade Alphaville Av. The Replace your Sunglasses offer excludes all customised, personalized, engraved and prescription Apparel, Footwear, Accessories If you placed your order while logged in into your account, please sign in and navigate to your Order and Return History section to submit the return request. Within 30 days of receipt of your order, you may return a pair of qualifying Costa Sunglasses or Costa Gear in its original condition with original packaging in new and saleable condition. . days of the date of original purchase. You will receive an email notification when we refund the price of the item(s). A: Yes, in most cases we are able to identify the model information. Address: 4000 Luxottica Pl Mason, OH, 45040-8114 United States See other locations Phone: Website: www.luxottica.com Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Headquarters: 2150 Bixby Road, Lockbourne, OH 43137. Refunds will be issued either a credit/debit card or gift card depending on your original payment If you are not satisfied with your purchase from http://au.oakley.com, Returns Policy for purchases made in-store at Oakley: Change of Mind: (in . Orders placed by [[ORDER_CUTOFF]] on business days will usually ship the same day, but please allow business days for your order to process before it ships and N/A business days for delivery (depending on the selected shipping method).We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Please note that shipments can occasionally be delayed due to unforeseen circumstances. Claim this business Website. To follow up on a service request, send us an email at: For additional information, see the section above titled HOW TO START A SERVICE REQUEST, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. to a California. We will evaluate your customized eyewear and provide you a solution. How was your experience? You can now choose to buy online and pick up at selected Sunglass Hut stores (Authorised Partners). protection guarantee for products purchased through Oakley.com, Sign up to our free MVP Loyalty program and if you damage your glasses within 1 yearyou can take When ordering items with estimated ship dates, your order will ship when the total order is We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. Luxottica Retail. Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information, https://www.costadelmar.com/en-us/repair-program, https://www.nativeyewear.com/en-us/limited-warranty, To purchase parts for all other brands, follow, Delamination and/or peeling of sun lens coating, Premature flaking or deterioration of frame coating, Defective prescription lenses manufactured by Luxottica, Any damages caused by accident, abuse, neglect, shock, improper use or improper storage of product, Damage caused by unauthorized modifications or repairs, direct viewing of the sun or solar eclipses, protection from UV rays from artificial light sources (e.g. You can also clean them with a microfiber cloth and a cleaning solution specifically for eyewear lenses. We accept VISA, Mastercard and Discover. defective. You may also contact one of our distributors. This warranty does not cover; scratches on lenses, defects caused by accident, abuse, neglect, Do not use paper towels, dirty or abrasive cloths which could damage the lenses. (Saleable condition is the exact condition in which you received your items.) Being part of the Crew means celebrating every milestone. purchase You can unsubscribe at anytime. If an identical pair is unavailable a substitute Get glass now for just $. Purchases made in store warranty claims can only be made in an Oakley store. Lab manufacturing defects are remade at no charge and will not count as a first time remake. original packaging with a Return Authorization (RA) number and the original order number, we Enter a description for this shipment patient name or order number is suggested. 2150 Bixby Road Suite 200 Lockbourne, OH 43137 Exceptions for Anti-Reflective Coatings More. They cannot be Get started with the help of our store team. not to VALENTINES DAY CUT-OFF DATES included with the product. Q: My eyewear model information is not available and/or has rubbed off the temple. For any customer support issues we invite you to get back to where the product has been purchased or, alternatively, a Luxotticas products retailer.On receipt of the returned product, the retailer in cooperation with Luxottica will define the nature of the issue, whether it is a manufacturing defect covered by the Luxottica Limited Warranty, and what remedy you may be offered.For online sales, kindly follow the specific instructions on the e-commerce websites. For any additional questions regarding shipping and returns, please visit our Shipping & Return FAQS or send us an email at onlineorders@nativeyewear.com. 420 5th Ave 18th Floor, New York corporate.communications@luxottica.com Oriana Pagano Group Corporate Media Relations Piazzale Cadorna 3, 20123 Milano corporate.communications@luxottica.com Requests not related to Media Relations and Corporate Communications will not be processed. They are not suitable for: Use only original accessories and spare parts. You will have the ability to select your preferred shipping method. When shopping at Ray-Ban you can always change your mind. When you have an order ready to be shipped to the Luxottica Lab Services, please follow these steps to ensure quickest service: NOTE: Please be sure to record your tracking number in case you need to reference order with Customer Service. Solutions. We do not accept American Express, gift cards, vouchers or cash. From the website: Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe . Remakes due to lab error or defect in workmanship or material will be replaced with like product at no charge up to 180 daysfrom original Rx order date. Free return shipping for all qualifying orders. Send a replacement frame and lenses will be mounted. Ship RX Redos, Warranties and Returns to: LUXOTTICA AFTERSALES OAKLEY.COM OTD REF#: (TO BE PROVIDED BY OAKLEY STANDARD ISSUE) 101 Greenwood Industrial Pkwy Suite 385 McDonough, GA 30253. *, Sunglasses & Eyeglasses Upgrades We only accept returns on items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned to the place of purchase. Not Covered Under Warranty We will send you an estimate for the cost to repair or replace your product. Enjoy free shipping within the contiguous United States by visiting https://costadelmar.com/en-us/rma-guest-access and completing our online return request form. offer. Read our return policy here. Goggles, Helmets, Gloves: 10-12 business days Print a copy of your Order Confirmation form from EyeMeds online ordering portal. See T&Cs. We will take the utmost care when manufacturing and mounting lenses into their frames, however occasionally a frame may be damaged. Understanding suppliers' and customers' geographical reach helps identify potential opportunities and signal risk in the wake of regionally-specific events. 10/2/2019 Gary C. Over 45% of our employees live and work in North America. All Luxottica sunglasses feature lenses with very high UV (ultraviolet) protection. Contact - Luxottica Lab Services Contact Contact Customer Service 1-855-522-4545 or ProviderCare@labservices.luxottica.com Frequently Asked Questions Q: Can I place an order directly with Luxottica Lab Services with Private Pay? Place your order before the below dates to receive it in time for the Valentines Day. FINAL SALE items are not eligible for returns. If you prefer you can call our Customer Service (866-472-9226 free toll number) that will create the Return Label & Authorization for you. Here are the details: Provide the destination address and phone number as: Log onto EyeMeds online ordering portal. Instructions for printing a return label can be found below. Please write order number on outside of package. Please note that prescription eyeglasses arenot eligible for return in store at the moment. The free shipping return is applicable only in Canadian Territory. A new frame must be sent in at no cost to Luxottica Lab Services. Our robust global distribution network includes retail stores, a wholesale network of third-party stores and chains, and corporate offices. accessories, and/or manuals (i.e. Credits If your order does not meet the warranty Contact 3 ? and the Regional areas: 27th January, Sunglasses & Eyeglasses: 7-9 business days Our Distributors. Please wait to hear from us before coming to the For any other topics, please refer to the contact details as specified on the Contacts section. Provide the tracking number found on the provided Shipping Label. Please update your contact email address. Sunglass Hut offers no warranty or breakage If you have not uploaded a prescription on check out, you have up to 10 days from the moment your order Luxottica Lab Services - Lockbourne 2150 Bixby Road Suite 200 Lockbourne, OH 43137 Contact Number: 1-855-522-4545 UPS will then establish a time frame for the pickup at no cost to you for the shipment or scheduled pickup. any items sent to Sunglass Hut will need to be returned through the Oakley.com Return and Exchanges policy Select Collect In Store option in the cart and choose a store from the list for the delivery of your Find a Dealer. Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. For your protection we highly recommend you 30-Day Return Period (other than Electronic Products). Prescription, customized or engraved products are not returnable or refundable under this offer. Take advantage of your special discount to shop Eyewear, Apparel and Accessories. Website. All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage. Subsequent Remakes products, if the item is unworn and unused with the original tags still attached and returned in the of sale as per our Gift Card Terms and Enjoy Free Shipping and Returns. We use cookies to personalize content, to provide social media features and to analyze our traffic. For prescription orders, please allow up to 10 days for manufacturing after we receive your prescription. then consumers are responsible for collecting their purchase at a later date. Location & Hours 100 Greenwood Industrial Pkwy McDonough, GA 30253 Get directions Edit business info You Might Also Consider Sponsored For Eyes 5 16.1 miles away from Luxottica Retail Bill M. said "I had one of best sale women ( hate to call her Sales) that I've ever had while shopping got glasses. Contact Number: 1-855-522-4545. Products. Buy now, pay later with Klarna, Affirm or Paypal eyewear Back to all 101 Greenwood Industrial Pkwy McDonough GA 30253. Receive free shipping on all orders placed on Oakley.com Australia. Segment height and other measurement changes, Non-Adapt changes (in lens style or material), Change inframe with a corresponding change in prescription, Sport frames other than Oakley sport frames with Oakley authentic lenses, Notch mounts other than with Oakley authentic lenses, Frames with step bevels other than with Oakley authentic lenses, If frame is still available for repurchase-. Q: Can I still make a payment to cover charges if I dont have a credit card? A new frame must be sent in at no cost to Luxottica Lab Services. For purchases made with a gift card a new gift card with the refund amount loaded and issued to you at the Offer may be modified or discontinued at any time without notice. Its portfolio includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette, as well as over 20 licensed brands, including some of the most well-known and prestigious names . damage. An error has occurred, please try again later, By clicking "SIGN UP", you agree to receive our emails for information on the latest brand stories, products, promotions You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable The CostaDelMar.com return policy is simple. request. You can also create your signature look customizing your favorite frame. Our Change of Mind promise does not apply if you have broken or damaged the product in any way. Remakes After180 days Dry them using a clean, soft cloth. Offer may be modified or discontinued at any time without notice. You must request a Return Authorization number for all products other than electronic products within 30 payment and We do not exchange items, but you may reorder through CostaDelMar.com at this time. A: Yes. Americas - Brazil. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Product must be returned within 30 days of the original purchase date. HOW TO TAKE ADVANTAGE OF THE WARRANTY OR PURCHASE REPLACEMENT PARTS. A credit card is required to cover all costs associated with replacement parts, service charges, and processing fees. Our customers have 45 days to return their items. Consent is not a condition of any purchase. If you choose not to accept certain cookies, some interactive features of our websites may not work. where your sunglasses are defective, you may contact Customer Service to assist you. is placed to upload or email customercare@oakley.com.au with your prescription before the order will be denim, tweed, ) always read the care instructions included in the packaging, as the cleaning instructions may be different from those indicated above. State you need an On Call Ground Pickup or On Call Air Pickup (depending on your label). Switch to 580 glass lenses for superior clarity and scratch resistance. WHAT IS NOT COVERED BY WARRANTY (examples): Normal wear and tear (scratches or pit marks on sun lenses ), Any damages caused by accident, abuse, neglect, shock, improper use or storage of product, Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc), Damage caused by unauthorized modifications or repairs. As with any quality product, proper care is needed to keep your glasses at the top of performance. missed delivery, Dan M. said: This was my first time going to a discounter for eye wear. made by Metro areas: 1st February THE FOLLOWING ISSUES ARE EXPRESSLY NOT COVERED BY THIS WARRANTY: For ophthalmic eyewear, to the extent permitted by law, Luxottica excludes all liability for repairing or replacing prescription lenses, including where the prescription lenses are damaged or lost due to a product manufacturing defect. conditions, we cannot accept the return. Is this your business? Please visit https://www.costadelmar.com/en-us/repair-program (for Costa) orhttps://www.nativeyewear.com/en-us/limited-warranty (for Native) to apply for assistance in those countries. Reordering a set of Return Labels Call Luxottica Lab Services at 1-855-522-4545 registration, etc.). If you have any questions, please send an email to ProSite@oakley.com. Good things take time | Choose our new Green Shipping Service for free, 20% off custom styles for a limited time only | Design your own Ray-Ban, Up to 50% off select styles | Don't miss our end of season sale. Welcome to Luxottica Warranty and Repair Service Center! Returns that do not meet these conditions may be subject to a refusal under this Now you are a member of Ray-Ban The Ones community. To maintain consistent contact with our stakeholders is a way to fulfill our mission. Your browser appears to have cookies disabled. Luxottica will not replace any prescription lenses that were fitted in the returned product. Please note: We do not manage defects related to prescription sunglasses, lenses and frames or Optical Eyeglass frames on this portal. receive Claim this business (770) 305-7400. improper use or storage of the product; unauthorised modifications or repairs; normal wear and tear Website: jobs.luxottica.com Employees (this site): ? store to collect and remember to bring your ID and copy of the order confirmation email. conditions. Marchon Brazil. Payments. If a subsequent (fourth) remake is required after private pay pricing has been incurred, that job will be free of charge. We want to make sure you get the perfect pair of Costa Sunglasses, which is why we offer Free Standard Shipping over [[AMOUNT_FOR_FREE_SHIPPING]] and Free Returns on qualifying CostaDelMar.com orders. Tender the carton to the driver. Certain activities undertaken by Luxottica Group S.p.A.may be licensed under US Patent No. If your order includes specialty frames, wrap the Order Confirmation form around the frames and place inside the smaller Specialty Frames envelope provided in your Welcome Packet. Returns must be shipped back within 30 days of receiving your items. or For Replacement parts purchase or Warranty & Repairs service, please visit one of the following links: RAY-BAN AFTER SALES PORTAL OAKLEY AFTER SALES PORTALCOSTA DEL MAR AFTER SALES PORTALBULGARI AFTER SALES PORTAL ALL OTHER brands AFTER SALES PORTAL. View a company's locations by country, city, postal code, and address. All Once your return is received and verified, we will credit your original purchase credit card for the For change of mind returns/exchanged on in engraved products are made to the customers exact specifications, so no refunds or exchanges are available Only available to be used once per original purchase. be used in conjunction with any other offer or discount. When you have completed your shipment preparation: Luxottica Lab Services Lockbourne alternative method of payment will be issued. We are a global network of over 82,000 dedicated and passionate Luxotticans. Oakley Retail upon purchase of the new pair.. tanning beds). are eligiblefor60-dayreturns. The following process will be followed to complete your order: In the rare instance that your patients own frames are misplaced, you will be contacted with the following options to complete your order: We make every effort to return demo lenses, both sun and clear. Items purchased through Oakley.com.au must be returned to the designated distribution centre. The damaged frame will be used for tracing purposes. However, it is under review. Refunds normally arrive within 15 business days of receipt. and exclusive offers reserved for our subscribers. Regional areas: 3rd February 6,624,843. Per Colorado law, the retail delivery fee applied at checkout to orders shipped to Colorado is non-refundable in the event of a return. Rinse your glasses with warm water and gently wash them with a mild soap, avoiding all types of solvents or alcohol. Provide the Origin Address (your address). delivery We can't sign you in. Your damaged glasses must be returned with proof of purchase to any Oakley Retail store in the countryof Please refrain from supplying these frame brands/types with your order. However, we do not guarantee their return and will not offer replacements in the event that demo lenses are not returned. Your cart total exceeds the amount allowed per transaction. Per Colorado law, the retail delivery fee applied at checkout to orders shipped to Colorado is non . Keep an eye on your texts now youll be the first to know about all things Costa. Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. Identical pair is unavailable a substitute Get glass now for just $ rubbed the... Microfiber cloth and a cleaning solution specifically for eyewear lenses 200 Lockbourne, OH.. Confirmation email or Paypal eyewear Back to all 101 Greenwood Industrial Pkwy McDonough GA.! Luxottica Group S.p.A.may be licensed under US Patent no will evaluate your customized eyewear provide. Not replace any prescription lenses that were fitted in the event of a return to. No charge and will not offer replacements in the event of a return pricing has incurred... Accept certain cookies, some interactive features of our websites may not work the event that demo lenses not... Orders that have the broken frame will be returned with your completed order 101 Greenwood Industrial Pkwy GA! ( Yes, in most cases we are a global network of third-party stores and chains, corporate. Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty for! All Rights Reserved request form product must be a member of MVPLoyalty consent... Every milestone addition to the other Rights and remedies you have broken or damaged the.! Please allow up to 10 days for manufacturing after we receive your prescription for the cost Luxottica. Exceeds the amount allowed per transaction for collecting their purchase at a later date all products must be to. And spare parts lenses for superior clarity and scratch resistance the provided return label can be found below DAY! Questions related to prescription sunglasses, lenses and frames or luxottica returns address Eyeglass on... Return and will not count as a first time remake without notice will receive an email to ProSite Oakley.com... For a period of 24 months from the date of purchase to identify the model information not... Purchase at a later date 7-9 business days of receipt your frame special discount to shop eyewear, and! Defects for a period of 24 months from the date of purchase any. Maintain consistent Contact with our stakeholders is a way to fulfill our mission can occasionally be delayed to... Our Distributors we use cookies to personalize content, to provide social luxottica returns address features and to analyze our traffic Paypal. Product must be returned to the other Rights and remedies you have completed your shipment preparation: Lab! On all orders placed on Oakley.com Australia to ProSite @ Oakley.com of purchase DATES to it! Damaged the product products must be sent in at no cost to Repair or replace your.! Dont have a proof of purchase lenses are not possible q: My eyewear model.. Receive your prescription period ( other than Electronic products ) note that prescription arenot! Patient owned frames should occur, you may Contact Customer Service to you... Frames or Optical Eyeglass frames on this portal store team method of payment be! Military bases are not returnable or refundable under this offer UV ( ultraviolet ) protection does... Only original accessories and spare parts please send an email to ProSite @ Oakley.com Gloves: 10-12 days! Ground Pickup or on Call Air Pickup ( depending on your label.! To apply for assistance in those countries that demo lenses are not to. We highly recommend you 30-Day return period ( other than Electronic products ) taking care your. Are remade at no cost to Repair or replace your product Oakley store for. The original purchase was Submit ok for special materials such as wood, leather, fabric ( i.e CLAIMS. Switch to 580 glass lenses for superior clarity and scratch resistance work in North America is required cover! With very high UV ( ultraviolet ) protection city, postal code, and address them a. Please note that shipments can occasionally be delayed due to unforeseen circumstances provided return can. Our stakeholders is a way to fulfill our mission DAY CUT-OFF DATES included the! And Lab still make a payment to cover all costs associated with replacement parts be used for tracing purposes from... Also clean them with one hand will loosen them over time using a clean, soft cloth dropdown menus populate. And Lab the warranty or purchase replacement parts cleaner or household detergents which can be corrosive and damage glasses... The help of our employees live and work in North America for Native ) to apply for assistance in countries... Or cash My eyewear model information under warranty we will process inquiries and questions to...: //www.costadelmar.com/en-us/repair-program ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( for Native ) to apply for assistance in countries! A clean, soft cloth stores ( Authorised Partners ) they can not be Get started with the of... Spare parts found on the provided shipping label not Covered under warranty we will send you an estimate the. Be packed in our goods come with guarantees that can not be Get with! Superior clarity and scratch resistance includes retail stores, a wholesale network of third-party stores and chains, and.. They can not be excluded under the Australian Consumer law to Governance matters only an identical pair is a! Days of the item ( s ) every milestone process inquiries and questions related to Governance matters.! Available and/or has rubbed off the temple Klarna, Affirm or Paypal eyewear Back to all Greenwood! Wholesale network of third-party stores and chains, and processing fees tracking number found on provided... Del Mar ( Yes, I agree to these terms ) purchases are not for! Clean them with a microfiber cloth and a cleaning solution specifically for lenses! Ray-Ban you can always change your mind returned product remakes After180 days Dry them using clean! Job will be issued ; s locations by country, city, postal code and! Accept American Express, gift cards, vouchers or cash for just $ only made! That demo lenses are not suitable for: use only original accessories and spare parts Anti-Reflective Coatings.! ( depending on your texts now youll be the first to know about things! Alternative method of payment will be free of charge Pro Site deals are possible! A global network of third-party stores and chains, and corporate offices Regional areas: 27th January, &. For Anti-Reflective Coatings More other offer or discount choose from the date of purchase days of item! And corporate offices ( fourth ) remake is required after private pay pricing has been,. Not returnable or refundable under this offer personalize content, to provide social media features and to analyze traffic! Exceeds the amount allowed per transaction required to cover charges if I dont have a credit card glass for. With warm water and gently wash them with one hand will loosen them over time undertaken by Luxottica -... Governance matters only all things Costa affix the provided return label to small... Pair is unavailable a substitute Get glass now for just $ replacements in event. All orders placed on Oakley.com Australia mind promise does not apply if you not! Arrive within 15 business days of the order Confirmation copy around your.. Receive free shipping prescription, customized or engraved products are not eligible to be combined with any advertised. Any other offer or discount collecting their purchase at a later date email notification when we refund price! Needed to keep your glasses is important to maintain their performance and their. Return their items. ) OH 43137 Exceptions for Anti-Reflective Coatings More your prescription retail delivery applied... Instructions for printing a return label can be found below if an identical pair is unavailable a substitute glass. Delayed due to unforeseen circumstances, postal code, and address within 30 days of receiving your.. Spare parts for both Location and Lab customized eyewear and provide you solution. Create your signature look customizing your favorite frame for both Location and Lab email to @! Dry them using a clean, soft cloth or refundable under this offer and a cleaning solution for. Guarantees that can not be Get started with the product some interactive features our. Have the broken frame will be issued pair is unavailable a substitute Get glass now for just.... Window cleaner or household detergents which can be found below the utmost care when manufacturing and lenses... Is non-refundable in the returned product email to ProSite @ Oakley.com however occasionally a frame may modified. To keep your glasses with warm water and gently wash them with one hand will loosen over... At no cost to Luxottica Lab Services - P.IVA 10182640150 - all Reserved... Frames should occur, you will be returned to the designated distribution centre care amp... Will be returned within 30 days of receipt a CASE by CASE EVALUATION ) first time remake a. Delivery, Dan M. said: this was My first time going to a for! Oakley store global distribution network includes retail stores, a wholesale network of over 82,000 dedicated and passionate.! Assist you Partners ) receive an email to ProSite @ Oakley.com for lenses. S ) orders, please send an email to ProSite @ Oakley.com an for! Eye wear sunglasses, lenses and frames or Optical Eyeglass frames on this portal chains and. Or replace your product Dry them using a clean, soft cloth of our store.. Needed to keep your glasses at the moment eyeglasses: 7-9 business days our Distributors Greenwood Industrial Pkwy McDonough 30253! Performance and prolong their life be Get started with the help of our store team as cleaner. ( all warranty CLAIMS are SUBJECT to a discounter for eye wear identical is. Glasses is important to maintain consistent Contact with our stakeholders is a way to fulfill our mission be contacted our... A later date Australian Consumer law to maintain their performance and prolong their life we!
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