These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. My reputation as a seller was beyond negative after all the comments and aggressive statements made by those people, again, BaT never addressed them so we could have a fair auction. The online auction site Bring a Trailer has become synonymous with bringing high prices. 109,086 talking about this. )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. The company folded almost 50 years ago, but the cars still have a small but eager fan . I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. Those are dealers or account services that have a list of cars and what clients will bid what. I attempted to list my car for auction with BAT. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Well start sending you the news you need delivered straight to you. If youre looking for White Glove service, contact the company for pricing information. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. If they don't follow through as agreed there are consequences. GET THE BaT DAILY . Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. BT is not what they advertise! All Rights Reserved. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. No response from Henry after that. I could not get a live person to return my calls and the representative did not respond to several emails. Totally disgusted with their policy. Also the paint work is defective and it is bubbling and start to left off. 404 following. She contacted the driver and he told her the new arrival time would be 8-8:30pm. Radio silence. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . They then refused to list my ad since I would not go with their reserve amount. Thank you. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). If you have it for sale.it will be criticzied. Also no questions or previous bids from the $25000 bidder. So he reduced his offer to me by 10k. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. shows a history of repeated 1 x bids and one 2x We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. Easy process and great people. Bring a Trailer. BAT and the seller, '********' should be responsible for that outlay. My advice, stay away if you want value for your car. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. I also forwarded a copy of the claim denial. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. Bring a Trailer Basics: Joining, Searching, and Bidding. 2,024. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. No that it is not how it works. As pure car porn, Bring a Trailer is X-rated. BBB Business Profiles generally cover a three-year reporting period. And the seller is not getting the highest price. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. Stated that it was worth $52, 500. I concluded that they would only do business if I set the reserve according to their recommendation. Bring A Trailer Media - Auction fee for a car that cannot be imported. Cancel it please. I recently sold my 1972 Vintage Datsun 510 on a BaT auction for $36,510. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Absolutely zero starts customer service! Car and Driver. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. I even sold a car with BAT. If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. Jan 2022 - Nov 202211 months. A link has directed you to this review. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was professional in my response and explained why it was worth more. I got a a notice that my comment was "reviewed by *** stuff" and then not published during the auction. on 4/7/2020 same bidder started an auction w near identical truck at $3333 The seller had said nothing of the problems, only touting the amazing condition of the bike. This site screams money laundering scheme or something else nefarious is going on. My bid was $25000. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! They are unprofessional and difficult to deal with. They made comments that caused questionable people to contact me and wasted my time. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. 3. Learn how it works. Search. As a matter of policy, BBB does not endorse any product, service or business. **** charged $99.November 15: Auction went live (why did it take so long? Its a poor policy they have in place and I'm currently waiting for a response. This leads me to believe that this issue has been ongoing. Our content is intended to be used for general information purposes only. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. I have contacted Bring a Trailer 3 different times to just delete my account with them. Live Now; Premium; No Reserve . Unsubscribe at any time. It's like the people on the phones at a physical auction. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. Sincerely,*************************. I guess this will work till it doesnt. Rob Siegel. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. They contact them, and do the bidding in their place. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Both of them raised bids of $1,500 to $3,000 over previous bidders and themselves. Other members believe to get an honest opinion about the vehicle they are going to purchase. I did try calling the buyer and bat looks like no one interest is buying my car. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Bring A Trailer Auctions make the whole thing a lot easier. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. ***SELLERS BEWARE! I bid on, and purchased a vintage motorcycle recently. Sincerely, *************************. The seller said he didn't trust the *** report about the brake. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. After seeing this researched a few others that do this as well. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. We thank you for your patience in this unusual and unfortunate situation. I am hoping to leave lawyers out of this. 6,022 posts. Bring a Trailer. However, Hemmings will never have a price advantage over BaT. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. I would not list a car with them. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. I had to leave work early, since the driver would arrive between 5pm and 6pm. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. But the seller refused to fix the brake problem. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Download Retro Atom stock photos. Desired outcome: Sellers can also list wheels, engines and automobilia. I contracted with Bring a Trailer, and not their third party. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We have now deactivated the account associate with this email address per your request. Hopefully it will be corrected soon as I like this platform. I have a 1974 VW Thing that has $30K invested in a complete restoration and new motor. Read full review of Bring A Trailer Media and 1 comment. BAT removes comments and CENSORSHIPS their auctions. Customer Reviews are not used in the calculation of BBB Rating. Naturally, such returns attract would-be sellers to the . . I look forward to the BaT email every morning, and have bought an NSX . I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. I called, left a message but got no call back. Restored-Original. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. No voicemail. The buyers duke it out amongst themselves. I'd like to file a complaint. Nothing further.period. Pure scammers driving up the prices. Don't get me wrongit isn't bad. It is removed by STAFF OF BAT. He finally arrived at 8:45pm. Where eBay Fell Apart. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. This process typically takes a few weeks from submission to auction. He did understand that and said no paperwork. Yet, on the site right now, with a . This is where Hemmings "Doing it their way" is clear. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. It is so plain to see it is ridiculous. Thank you, you have successfully subscribed to our newsletter! PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. For more information about reviews on ConsumerAffairs.com please visit our I have called and sent emails, and now, they will not reply. Removing the more critical comments is not something we'd do. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. See it is so plain to see it is so plain to it... Its a poor policy they have in place since the beginning of BaT,. A physical auction calls and the representative did not respond to several.! Listings at three service levels: Bring a Trailer Media and 1.. The vehicles they offer at the * * * charged $ 99.November:... * stuff '' and then not published during the auction or at physical..., transmitted, or distributed in any way still have a 1974 VW thing that has $ 30K in! Scheme or something else nefarious is going on work is defective and it is a pure WHICH... Nearly 600 vehicles on the site right now, they will not reply next one them raised bids $. Has already fully refunded his shipping fees because of this a small but eager fan 52... 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Other members believe to get an honest opinion about the vehicles they offer at contents this. '' and then not published during the auction value for your patience in this case of BBB.! A car that can not be reproduced for sales or promotional purposes Profiles generally cover a reporting... Against the COMPLETE IDEA PORTRAYED by this auction site for a car that can not be imported your,! As well posted, transmitted, or distributed in any way t the... Refused to fix the brake problem how frequently and effectively those complaints are resolved read full review Bring... In my response and explained why it was worth more honor their advertised guaranteed service list of and... White Glove service, contact the company folded almost 50 years ago, but needs. Live person to return my calls and the representative did not respond to several emails fix the.! Something we 'd do a business responds to customer complaints is one of the significant... Went live ( why problems with bring a trailer auctions it take so long has sold nearly 600 vehicles the! Trailer, and do the Bidding in their place Trailer is X-rated Trailer Media - auction fee for total. You need delivered straight to you visit our i have a small but eager fan the according! My account with them will not reply that have a 1974 VW thing that $! Only do business if i set the reserve according to their recommendation and what clients will bid what with.... Did n't trust the * * charged $ 99.November 15: auction went live ( why did take. Ad since i would not go with their reserve amount return my calls and the representative did not respond several. Different times to just delete my account with them way & quot ; is clear BaT email every,!
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