The room was on the second floor accessed by a dirty lift which looked like a service lift. Paddle boarding for one hour is 10. The staff were brilliant couldnt do enough for us. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. Water isnt warm but absolutely bearable and refreshing on a hot day. The complex offers two pools, has beach access and an on site a la carte restaurant. Absolute bliss! other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. Flavour, choice, and presentation were exceptional. We will forward your comments to the responsable departments to improve our services. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Will be going back next year!!!!! We are sorry to hear that you didnt enjoy your stay with us. Even the toilet seat was stained yellow - not great for a four star hotel. We had a bar in our block of apartments which was nice to sit in once we had been for dinner in the main hotel. Theres lots of exercise classes and games happening each day to get involved in. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. A few shops, boat trip organisers and car hire quads etc. We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. We are happy that you enjoyed your staff service. Upon arrival we were taken to our room, opened the door took one look and went to reception. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Liked the young band outside, the Elton Night and Casino Night most. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. Lunch on this was disappointing (hard bread) but good tzatziki. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites, This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. We are more than happy to read that you enjoy your stay with us. We sincerely hope to welcome you again in the near future! Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Beach was a stones throw away, with nice warm water. The service requires full JavaScript support in order to view this website. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. Im not a big dessert fan, however these were designed beautifully. Dinner has three theme nights, Greek, Gala and seafood, all were really good. We did some water sports a short walk away - very reasonably priced. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. In ours the water was running brown and there was a constant sewage smell in the bathroom. Plenty or sunbeds in different areas. White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. I told him we did not book a loft room and showed me the booking. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. Superb staff too! We hope to welcome you back in the near future. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. I told him we did not book a loft room and showed me the booking. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Over all we had a nice time but it doesnt compare at all to other 5 star hotels that Ive stayed in, both in Greece and other countries. Watching ppl get into the freezing pool was entertaining lol . You could pay for premium alcohol however we didnt. Your feedback is very important to us. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! All I can say is amazing. The TUI BLUE Seno is an adults-only hotel for wonderful hours for two - on its own beach, at the heavenly pools, in the spa, or in the romantic restaurant with excellent Turkish-Mediterranean cuisine. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Even the toilet seat was stained yellow - not great for a four star hotel. Our second visit here and it looks like Covid has taken its toll. Hotel TUI BLUE Caravel (formerly Sensimar) | Greece | TUI BLUE Dream holiday at the 5* adults-only hotel TUI BLUE Caravel, Zakynthos Near beach All-inclusive Rooms with pool Spa & BLUEf!t Read more here! There was also no other storage so the room ended up very cluttered. A stunning design and setting next to the sea. We will share your lovely comments with the whole team. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are happy to read that you enjoy your stay with us.Your feedback is very important to us. Beach is lovely. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. Cleaner knocked twice during the week to make sure everything was okay and to give sweet dreams chocolates, which was kind.Only negative was the hotel really must stop people putting towels on sunbeds then going for breakfast. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . We are happy that you was satisfied with our staff and food. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! The hotel manager was always around and was very polite and friendly. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. We are happy that you enjoyed your staff service. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. Yes, free parking is available to guests. Really cant fault this hotel. Entertainment was good. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. We are very happy that you enjoyed our staff service and the food. The resort is set right on a sand-and-shingle beach. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. We did some water sports a short walk away - very reasonably priced. Entertainment was good. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We also ate out four times because of this. There was entertainment each night with attentive table service. Fridge replenished each day with fresh water and juices. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. JavaScript required To view webcomponents.localhost you have to activate javascript. Absolute bliss! more. Tui also run excursions, one of which we went on to smugglers cove. Went out most nights Food Fantastic food in general BUT you must eat formally - no snacks on your sun-lounger or between meals , this place really needs a pool snack bar. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? Lunch on this was disappointing (hard bread) but good tzatziki. Holidays here come with our Hotel rep and 24/7 Online service. Fridge replenished each day with fresh water and juices. Im not a big dessert fan, however these were designed beautifully. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel itself is nice, its in a beautiful location. Yes, free parking is available to guests. Yes, it offers reduced mobility rooms and facilities for disabled guests. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! from reception to service staff were extremely friendly and engaged with everyone. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. Claim your listing for free to respond to reviews, update your profile and much more. Room was spotless as was the hotel and grounds. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Fridge replenished each day with fresh water and juices. So much so that we thought there was a mistake as to whether we were at the right hotel!There is a renovated block of rooms which is what the hotel website has used but we werent lucky enough to get one of those. 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