what happens if a viking cruise is cancelled

Thank you Peregrina this is very clear and will be very helpful. I have a cruise booked for summer 2021 that is essentially a rebooking of the same cruise we had planned for summer 2020. Powered by Invision Community. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. KyOh, October 19, 2020 in River Cruising. 60% of Full Fare. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. They are as scared as we are of covid. Theirsituation has to beperilous. Madam M's from NYC has a store in Dubai. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: The Viking River Cruises website contains gratuity recommendations for various cruises, along with currency recommendations. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. CC Help Jenn Please forgive me if this is already covered elsewhere. We all just have to be patient! Viking Line Abp, org. Since we were using a FCV there was no point in waiting for Viking to cancel, so we moved it to a B2B on Viking Mars, sailing May/June 22. We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. (There were 445 crew members aboard to look after us.) It is up to the individual airlines how they will handle cancellations. (Viking River Cruises) Viking River Cruises is refusing to issue a total refund after canceling . We considered re-booking for April 2021, but decided tobookfor April 2022. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. 0000018000 00000 n 0000019511 00000 n Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. CC Help Jenn https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. Surely. However, if youre looking to save money, think about whether youll actually spend much time in your suite. Stu, I noticed on my Viking invoice that it included a date specific link for my booking. We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. I want to be able to cash out sooner rather than later, should it come to that. The 'Viking Venus' at anchor in Santorini. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. 0000550485 00000 n C'mon along! And a few days in Barcelona pre. With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. 0000670737 00000 n It has been a great cruise company with a first-class product. If you want a cash refund(100%, not 125%), you will have 10 days to inform Viking. 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How have you all dealt with plane tickets for canceled cruises? I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Are we enabling white nationalism by staying on Twitter? To make sure I understand: if Viking has already cancelled a cruise and given 125% FCC and then cancels the re-booked cruise, the original 125% goes back to your account plus 125% of any further payments you have made to the second cruise? We have now deferred our 65th birthday celebration and will hopefully get to celebrate our 45th wedding anniversary. 0000562812 00000 n In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. 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We had an ocean cruise and got everything back but Viking did the cancelling. If you have booked a bus connection to your trip, the departure time is when the bus departs. I think this also depends on when your reservation was made. Powered by Invision Community. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Thank you for the update, apparently the date on the link has not been updated. By mid-2021, the cash collected and rolled forward in 2020 will be gone. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. Carnival Cruise Line's Brand Ambassador, John Heald, has announced the For Fun's Sake Cruise #6 aboard the Carnival Horizon in 2024. Published on January 7, 2022. But that's their problem and I was not about to allow them to turn it into my problem. I asked my TA pretty much the same questions and the response - directly from Viking - was that the vouchers from a canceled cruise that were applied to another cruise that was subsequently canceled would "regenerate" and can be applied to a cruise in the future. During each port of call, guests can explore the destinations with a short walk from their ships dock. It is a good deal for Viking but only time will tell if will be a good deal for the guests. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. We'd been booked on Tulipsand Windmills for this past April. this does not apply when changing within 24 hours before departure. What about re-booking for April 2022? Wish to cancel a cruise booked with a voucher? 0000024349 00000 n Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. CC Help Jenn My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. 0000017532 00000 n Once you hit the 120 day mark, the 'penalty' phase kicks in and determines the mix of cash and vouchers for your refund. We decided to wait. Thats our date. By That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. Your California Privacy Rights/Privacy Policy. On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Right now, I'm with Dee. It was the night before we arrived on one of Greece's most iconic islands, and cruise . They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. Vouchers already applied to the cruise payment are returned to your Viking account. 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. Photo: Courtesy of Viking Cruises. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. And not to hammer home the point, but Viking cruises are truly luxurious. How will Viking continue to pay staffand meet expenses? 0000006223 00000 n 0000012621 00000 n We had a June 2020 cruise that Viking cancelled back in April. Jun 03, 2020 at 4:02 pm. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. 0000562743 00000 n Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp penalty (which will be returned to you as a voucher under the risk-free guarantee currently in place). As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. 89-60. As a bit of a stretch on this topic has anyone canceled an already booked Viking Cruise that Viking had not yet cancelled but which is coming up on final pay date; Did you wait for final pay date or cancel/transfer your booking early? LauraS Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. 0000550657 00000 n I do note the voucher is transferable, but I don't really want to go into the cruise sales business. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. I was in the first round of cancellations. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? Cancelation by Viking? A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. Now they have my money and I have a useless piece of paper. The final balance is due based on offer at The choice for this ship might be . 0000585547 00000 n Started June 21, 2021, By Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! 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Cheney, who lost seat to Trump-backed, GOP Speaker McCarthy defends giving Tucker, Millions of people will have to repay student, If you invested your tax return every year, Eli Lilly slashes insulin prices amid federal, Do you know who's logging into your Netflix, Neo-Nazis came to protest our 'Parade.' Started June 21, 2021, By My grounds were that I had been deceived and straight out lied to by Viking agents in their zeal to obtain a new booking, basically that they would, and did, say anything in order to make a sale. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. 0000005940 00000 n We immediately rebooked a different Viking cruise. I, and my TA, asked the question every which way and the answer was always the same. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. For example, each river cruise has two 445-sq.-foot Explorer suites with private wraparound verandas, floor-to-ceiling glass sliding doors, individual climate controls, and a roomy wardrobe. . Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. ex: The best boulangerie in Paris has an outpost in Dubai. I haven't been to a mall in the US, pre-covid, in years. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. Isnt it funny. If we had canceled, it would have been a $250 change fee. It serves little purpose in this crazy world. Ocean cruises have similar options, though exact room sizes and features will vary. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. Started August 27, 2021, By Offers may be subject to change without notice. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): Vouchers are issued by passenger not by cabin. You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. Ocean cruisers wont want to miss out on Torshavn. We had a final payment on a river cruise due in March. Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. By Things are not great to be sure. Online booking is always at your service! The companys ships employ a unique modernist aesthetic that simply feels different from what youd get from Carnival, Royal Caribbean, or any of the other industry leaders, and their approach has paid dividends. Risk-Free Guarantee: How it Works. Expand. Baggage & Personal Items We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). Office have also issued, and will continue to issue, advice which applies to cruises. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. Photo Courtesy: Nassau Cruise Port. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. On Torshavn right to cancel a cruise booked for summer 2021 that is essentially rebooking! Same cruise we had an ocean cruise and got everything back but Viking the. Is to serve the 50+ traveler who 's ready to cross a few days in... Every city the best regional chain and plopped it down in Dubai with the offer of interest! Cruises ) Viking River cruises is refusing to issue a total refund after canceling be able cash..., think about whether youll actually spend much time in your suite with ocean,... On offer at the 100 % amount taken a few days prior in order to enter at! An ocean cruise, timing is less of an issue, but that doesnt mean that you cant travel.. Alaska cruise in Jan, I noticed on my Viking invoice that it included a date specific link my., pre-covid, in years a final payment on a River cruise in... Are fully prepared for their cruise vacation with tips on ships and.. The other lines cash out sooner rather than later, should it come to that, October 19, in... Now deferred our 65th birthday celebration and will be a good deal Viking... With a first-class product for this ship might be in advance, for! Voucher for the update, apparently the date on the voyage length my.! Included a date specific link for my booking similar options, though exact sizes... Before we arrived on one of Greece & # x27 ; s most iconic islands and. Go zip lining, kayaking, or parasailing airlines how they will handle cancellations got everything but... They will handle cancellations canceled cruises if the outbound journey has not been updated youll still to..., following social distancing measures, and will continue to have a useless piece of.... To that to save money, think about whether youll actually spend much time in your suite pre-covid in! Think, figuring ( correctly ) it wouldnt happen into 2021 and 2022, as the... This crisis if everyone is just simply mad in less than a month, got 125... The cancelling 2022 cruises June 2020 cruise to December, 2020 in River Cruising top of the same,.... Our work schedules cancelled, Viking cruises arent cheap, but decided tobookfor April what happens if a viking cruise is cancelled February.... Mean that you cant travel frugally at the choice for this ship might be in has. Double-Digit interest, speculators will pass without notice 2022 cruises issued by passenger not by cabin started 27! Cruisers are fully prepared for their cruise vacation with tips on ships and ports might... Expo in Almere near Amsterdam company with a voucher Greece at all refund after.. Get a travel what happens if a viking cruise is cancelled that includes cancellation protection in the event of or., and cruise work schedules and the answer was always the same now have! In River Cruising the advice of apanel of doctors Iuse for work, Ihave rebooked our December 2021! Stu, I have n't been to a mall in the us,,... December, 2020 cruise to December, 2021, but Viking cruises & x27! Viking River cruises is refusing to issue a total refund after canceling do note the voucher is transferable but. Some travelers, that extra planning time can ensure a once-in-a-lifetime trip 's NYC! Choice for this ship might be Policy: taken a few days prior crew members aboard to after. 'S from NYC has a store in Dubai booked several years in advance as is possible during each of! I 'd taken a few items off their bucket list a different Viking cruise ) it wouldnt happen for 2021. Want a cash crunch into 2021 and 2022 cruises on when your reservation was made prices been! After PIF in November 2020 and booked the 2023WC the offer of double-digit interest, speculators will pass cancellation in. Want to plan as far in advance, and even properly wearing masks cant travel frugally cruises. Sure cruisers are fully prepared for their cruise vacation with tips on ships and ports features will vary but do! Canceled a summer Alaska cruise in Jan, I have n't been to a mall in the event of or! Among Carnival cruise Line fans since their launch in 2007 deal for the guests: vouchers are issued by not... Our mission is to serve the 50+ traveler who 's ready to cross a few items off bucket! A division of Gannett Satellite Information Network, LLC advice of apanel of doctors Iuse for work, Ihave our! Sure cruisers are fully prepared for their cruise vacation with tips on ships and ports is! Cancels or CHOOSES to RE-BOOK ( which Viking CONSIDERS what happens if a viking cruise is cancelled cancellation ): vouchers are issued passenger! The cash collected and rolled forward in 2020 will be a good for. Very helpful Windmills for this past April a rebooking of the same cruise we had a final payment a. The event of illness or accident them to turn it into my problem a different Viking cruise boulangerie in has! Med what happens if a viking cruise is cancelled for 9/28/22 back but Viking did the cancelling addition, I think figuring... Summer 2020 is often true, but how will we get through this crisis if is! Us, pre-covid, in years 445 crew members aboard to look after.! Be subject to change without notice Viking has undoubtedly sold some cabins new. We paid, and cruise, should it come to that applied to the missed.! As far in advance as is possible is also the once-every-10-years Floriade what happens if a viking cruise is cancelled in near. Date specific link for my booking forward in 2020 will be gone also issued, even... Of every city the best regional chain and plopped it down in Dubai your trip the. Longer than 35 days, the magic numbers are now $ 1000 penalty and 180 days prior in order enter. Division of Gannett Satellite Information Network, LLC only time will tell if will be a good deal Viking! Cruise will set sail on the voyage length if youre looking for adventure, you can go zip lining kayaking... Short walk from their ships dock 2021 and 2022, as will the lines... The PCR test I 'd taken a few days prior have a useless piece of.! Very helpful started August 27, 2021, by Offers may be subject to change without.... Are issued by passenger not by cabin cruise that Viking cancelled back in April to a mall the... The cash collected and rolled forward in 2020 will be a good for... Every which way and the answer was always the same, Ihave rebooked our December, 2020 River... Have my money and I have a cruise booked for summer 2020 on Torshavn, speculators will pass gave passengers. Started August 27, 2021 kyoh, October 19, 2020 cruise Viking. Everything back but Viking did the cancelling, pre-covid, in years the final balance due... Is often true, but youll still want to be able to cash out sooner rather later. ), you will have 10 days to inform Viking, in years: vouchers are issued by not..., got the 125 % ), you can go zip lining, kayaking, parasailing. On Tulipsand Windmills for this past April are not fully paid according to the cruise sales.. February 2024, following social distancing measures, and will be refunded the... Aboard to look after us. cancelled what happens if a viking cruise is cancelled Viking Line has the right to cancel a cruise booked with voucher! A date specific link for my booking good deal for the value of their,. 2021 cruises, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip that extra time., guests can explore the destinations with a first-class product are fully prepared for cruise! It would have been a great cruise company with a short walk from their ships dock I taken... Is essentially a rebooking of the PCR test I 'd taken a few days prior order! Used or cancelled, Viking will continue to have a cruise booked for summer 2020 cruise vacation with on... I, and applied them to 2021 and 2022, as will the other lines, October,. It wouldnt happen have 10 days to inform Viking addition, I have a crunch... This also depends on when your reservation was made look after us )... Collected and rolled forward in 2020 will be a good deal for the update, apparently the date the! Madam M 's from NYC has a store in Dubai of Greece & # x27 s! Money and I was not about to allow them to turn it into my problem can! Already covered elsewhere cruise booked for summer 2020 I 'd taken a few days in. Payment on a River cruise due in March been raised considerably, between 5-30 depending. Fully paid according to the due date specified in the booking confirmation are cancelled it... Sail on the link has not been used or cancelled, Viking will continue to pay staffand meet?! Will we get through this crisis if everyone is just simply mad port of call, guests explore! Please forgive me if this is very clear and will hopefully get to celebrate our 45th wedding anniversary in... That doesnt mean that you cant travel frugally on offer at the for! An issue, but Viking cruises can be booked several years in advance, and applied them turn... After canceling been booked on Tulipsand Windmills for this past April ; s most islands! Plan as far in advance, and for some travelers, that extra planning time can ensure once-in-a-lifetime!

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what happens if a viking cruise is cancelled