We are responsible for protecting the security of Card information in our possession. Offering the essentials you need to start selling, the Zettle app turns your iOS or Android smartphone or tablet into a point-of-sale system that facilitates card and contactless, cash and other payment methods. For VAT purposes, during the term of the swap there is a continuous supply of services and, to the extent that any money changes hands, there is an exempt supply under the VAT Act, Schedule 9 . It is important that you understand the risks and liabilities associated with the use of the Payment Service, and you should read these Payment Terms and Conditions carefully before agreeing to them and before you start using the Payment Service. Its suitable for most types of businesses and integrates with a host of software, so you can build what works for you. Full refunds must be for the exact amount of the original transaction including tax and handling charges. You undertake to: a) maintain a fair return, cancellation or adjustment policy, b) disclose your return or cancellation policy to customers at the time of purchase, c) not give cash refunds to a customer in connection with a Card transaction, unless required by law, and d) not accept cash or any other item of value for preparing a Card transaction refund. You may terminate use of the Payment Service at any time. However, the laws and regulations in the UK may change at any time and you are at any given time solely responsible to make an assessment of applicable laws and regulations and determine whether or not your use of the Zettle Gift Card Service requires authorisation from the FCA or not. The Zettle Gift Card Service is integrated into your Zettle Account and enables you to sell, track and redeem gift cards in your physical store. For the purposes of these Payment Terms and Conditions, PayPal Account shall mean the PayPal business account opened pursuant to the PayPal User Agreement. While iZettle doesn't publish the actual breakpoints, they do have a calculator on their website, which allows you to calculate the exact transaction fee for any monthly card turnover. However I am confused by the impact of the ruling in HMRC v NEC which seems to say transaction charges are subject to VAT. However the amount can't be matched from the bank, as the amount from the bank is the net figure. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary information and documentation within ten days of our request, may result in an irreversible Chargeback. We may also request your permission to do a physical inspection at your place of business and to examine your books and records that pertain to your compliance with these Payment Terms and Conditions. Click the Receive payment button. As a Fully Merged Merchant you authorise and instruct us to initiate payment of all funds credited to your Zettle Account to your PayPal Account. . Is this because it is a reverse charge supply so if a UK company were lookin. Your Output VAT on a 100 sale at standard rate is 20 - end of! You may also purchase Zettle Readers from our Accessories Store or from other authorised retailers. You receive a 1% (of gross) payment fee and receive 118.80. We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. Weve made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. You are responsible for, and warrant, to collect, store and process Customer Information in accordance with all applicable laws, rules and regulations and your privacy policy, which includes having the right, and having ensured to have an appropriate lawful basis in place, to be able to collect, store and process the Customer Information obtained through the use of the Invoicing Service. For example, if you purchase a pair of shoes for $100, and the value-added tax rate is 20%, you would pay $20 in VAT at the register . For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. transactions where both the Card and the customer are present at the time of the transaction) by inserting the Card into the Zettle Reader or swiping the Card and obtaining the customers PIN or obtaining the customers signature. The interchange fee and scheme fee may vary depending on which acquirer we use. Subject to sections 16 and 17 of the General Terms and Conditions, we are further liable to ensure that funds credited to your Zettle Account are paid out to your Designated Account in accordance with section 14, provided that we have received such funds from the relevant Card Scheme, Acquirer or third party financial institution, as the case may be, on the Client Account. Others (I know) are not. Subject to sections 16 and 17 of the General Terms and Conditions, we are liable to ensure that payment transactions initiated through the Payment Service are properly submitted to the end customers payment service provider, through the applicable Card Scheme, Acquirer, or other intermediary service providers, and that payment transactions carried out through the Payment Service are executed properly, provided that: a) the transaction has been authorised by the end customer, b) the transaction complies with these Payment Terms and Conditions, and c) you have complied with your obligations under these Payment Terms and Conditions. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). Deemed authorised and regulated by the Financial Conduct Authority. My client pays 1.75% of the transaction value on sales made via her IZettle machine. When your customer has paid the invoice online by Card or by using any other online payment method made available by us in your jurisdiction in a correct manner, your customer shall be deemed to have fulfilled its payment obligation to you in relation to such invoice. These terms and conditions, including the terms, policies, guidelines and instructions referred to herein ("Zettle Pro Terms") constitute a legal agreement between iZettle Merchant Services AB, a limited liability company, registered in Sweden under company number 556812-2674, with our registered office at . This is due to a change in the application of tax law which means we can no longer benefit from a VAT exemption applying to the supply of payment services. If a customers Card includes an electronic chip, you must always prioritise obtaining chip and PIN authorisation before obtaining a signature. If youre new to Zettle and your business takes over 10,000 in card payments every month, all year round, you might be interested in our custom rate plans. Our webshop offers POS and hardware combinations, receipt printers, barcode scanners and more. This fee is the only fee for transactions that you pay to Zettle. You must provide customers with a receipt if they request one. Notwithstanding the above or any other provision of these Payment Terms and Conditions and in addition to what is set out in section 15 of the General Terms and Conditions, you agree to defend, indemnify, and hold us, our Acquirers, the Card Schemes and each of our respective directors, agents, affiliates, service providers, and representatives harmless from and against any claim (including all third-party claims), cost, suit, demand, loss, liability, damage, action, proceeding judgment, penalty, interest and expense (including without limitation reasonable attorneys fees) arising out of or relating to: a) any actual or alleged breach by you of any provision of the Card Scheme Rules, b) any payment transaction submitted by you through the Payment Service, and c) third party indemnity obligations we incur as a direct or indirect result of your acts or omissions (including indemnification of any Acquirer, service provider, or Card Scheme). These subsections set out the authorisation(s) you will need to grant us to transfer funds credited from your Zettle Account to your Bank Account or PayPal Account (as the case may be). We will only process Card transactions that have been authorised by the applicable Card Scheme or Card issuer, as the case may be. You may access your transaction information by logging into your Zettle Account. The cost for a wall plug is not included. The Zettle app is free to download. Our Acquirers and the Card Schemes may from time to time impose certain limits on Merchants annual Card transaction volume through the use of the Payment Service. There are three types of fees set out in the fee schedule. The interchange fee and scheme fee may vary depending on which acquirer we use. Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. You must submit all requests for refunds and adjustments for returns of your products or services through the Payment Service in accordance with these Payment Terms and Conditions and the applicable Card Scheme Rules. A step by step guide to starting your own practice. SumUp iZettle No monthly fees No contract . The Invoicing Service enables you, when your customer chooses to pay by invoice, independently to collect information concerning your customers and to subsequently store and process such information about your customer to the extent necessary for you to issue, manage and administer invoices through the use of the Invoicing Service (Customer Information). There are specific Fees associated with processing Manual Card Entry transactions, as set forth on the PayPal.com Website. Monthly fee Free Phone support weekdays, 9am-5pm Integrates with popular apps App features include: Card and cash payments Sales reports Gift cards Refunds and discounts Staff management Sign up For more information about our fees, please read here. This includes a transaction reference, the costs charged to you as a Zettle user and the amount of the transaction in the currency of the Zettle account. 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